During an unexpected renters disaster while staying at one of the properties CRP helps manage, CRP came through when needed most.
Story time, my wife and I were faced with an unexpected Christmas Eve disaster when we woke up at 6am with no heat or water in our 3 bedroom townhouse. 50 degrees, freezing. After finding out our plumbing was frozen solid and our heat pump broke down, the CRP emergency line took our call very seriously and immediately sprung to action.
CRP had immediate plumbers and AC workers made available all through Christmas Eve and Christmas Day, working hard to get everything fixed (Even when it was almost impossible to find a plumber as it seemed everyone’s pipes were frozen and many burst).
After everything was initially fixed, different pipes suddenly exploded (again from the below freezing temperature), they jumped back into action and helped promptly fix everything once again in less than a day.
While my wife and I were doing our best to keep a strong face during the holidays, CRP was kind & understanding while even offering to pay for our stay at a nice nearby Hilton hotel so that we could shower and have plumbing multiple nights while they arranged to have everything fixed extremely quickly.
My wife and I agree that CRP is a phenomenal rental agency and we have no worry about being taken care again in the future.
Would 100% recommend to any renter.